Showcase · Distribution
The owner runs a salon by day, and this business in between, with simple clicks.
A small teeth whitening supplier. The owner and one helper. They sell a light and the gel that goes with it to salons across Canada, train the person who runs the chair, and ship every order themselves. The client wanted the business to run on its own.
Press it yourself. It is live. Book a walkthrough
The real console with a made-up company. Nothing is sent and nothing is charged. It takes about five seconds to set up your own copy.
A customer who writes at 11 at night has an answer on the owner’s plate by 7 in the morning. The owner reads it and presses one button.
The morning takes twenty minutes.
The client
Forty accounts, one owner, and a second business that had to wait until the first one closed for the night.
The client runs a salon during the day. The supply business is the other job: the one that answers salons across the country, costs every kit, chases every parcel, raises every invoice and keeps the books.
Everything lived in different places. A spreadsheet, a mailbox, a card processor and a courier site. None of them talked to each other. The owner was the glue.
The problem, in the client’s words
I am the glue, and the glue is tired.
- I answer email at night and chase money on weekends.
- A salon asks a question on Monday. I get to it Thursday. By then they bought from somebody else.
- I have a spreadsheet, a Gmail, a Stripe login and a courier site. None of them talk.
- I tried a chatbot. It wrote fluff and it sent something I never saw. Never again.
How we got there
Our first autonomous company. A month and a half of teaching it the business, one agent at a time.
This was the biggest of the three. Not because of the code, but because every agent had to learn how this client thinks, what this client would say, and what this client would never allow.
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01
Draw the business.
Every job the owner did in a week, written down. The mail, the letters, the orders, the floor, the parcels, the invoices, the books. Who does what, and what waits on whom.
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02
Set the three rules.
Before anything was built: nobody sends a letter, nobody pays a bill, and nobody can say goods arrived. Those wait for the owner’s click. Always.
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03
One agent at a time.
Sales first, because that was the night work. Then the books, the warehouse, the floor, the brand, and the one that keeps the rules and the job list.
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04
Teach it the owner’s voice.
Emails and voice notes, back and forth, for weeks. Every letter the sales agent wrote was read by the owner. What sounded wrong was fixed at the root, not patched.
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05
Link them.
The agents began handing work to each other. A letter becomes an order, an order becomes a cost sheet, a parcel becomes stock on the shelf, and all of it agrees.
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06
Then the rest of the business.
A customer portal linked to everything. The website rebuilt. Training updated. Compliance brought current. The client is now talking about the United States.
A little over a month to fully autonomous. Every letter to a customer, and every cold template, is still approved by the client.
What we built
One console, and a team of six agents that run it.
The mail, the letters, the orders, the floor, the parcels, the invoices and the books all live in one place and all agree with each other. The agents read the mail, write the letters, cost every job, chase every parcel and keep the books, step by step, where the owner can watch.
Three things are never theirs. Nobody sends a letter, nobody pays a bill, and nobody can say goods arrived. Those wait for the owner’s click.
The team
Six agents. Each one does one job, and each one says what it did.
Control
Keeps the rules, the job list, and who owes who an answer.
Operations
The floor, the certifications, and the morning walk.
Sales
Reads the mail, answers customers, writes every letter. Sends none of them.
Books
Invoices, payments, GST, and what each job earned.
Warehouse
The shelf, the buying, and every parcel in.
Brand
The words, the website, and the settings.
Every job is costed to the cent: goods, freight, the card fee, the margin. Money owed, money landed and money out are one screen, and they match the card processor and the bank.
The result
The owner now clicks to buy things and to send money. Everything else runs.
Orders are fulfilled, customers are answered, and the books are kept, between haircuts, from a phone. The owner’s evenings are the owner’s again. The client is now planning to expand into the United States, because the business can finally carry it.
- 6agents, one console
- 3things only the owner can do
- 20 minthe whole morning
- 7 amthe answer to an 11 pm email is on the plate
Press it yourself
The same console, on a made-up company.
The company is invented. The work is real. Read the morning, open a letter waiting on your click, ask the sales agent where a parcel is and watch a real run play back step by step. Nothing is sent and nothing is charged.
Opens in a new tab. About five seconds to set up your own copy. Press Start over and it all goes back.
This is one job. Yours will not look like it.
Nothing here came off a template and nothing here existed until somebody described a problem out loud. Tell us the worst job in your week.
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