Spokane, Washington
Manufacturing software in Spokane.
Custom systems for Spokane aerospace, metal and machine shops. The county's manufacturing workforce fell 1.4% last year. Free thirty minute walkthrough.
The work
Four things we built. Different industries, same engineer.
Each one started as a problem somebody said out loud. All four are live: press the button and use the real tool.
Recommissioning a gas plant from twenty-year-old drawings.
The client bought a plant that had been shut down for years. 646 tags, thirteen questions each, before a single part could be bought. We built the system that answers them, tag by tag.
A 60-person fab shop, up for sale, and nothing written down.
The buyers loved the business and could not see how it ran. We interviewed 22 people, pulled out everything they knew, and built the whole operation into one package: flows, procedures, safety, ISO, maintenance, a legacy library. The deal closed.
A supply business that runs itself.
A teeth whitening supplier that sells to salons. One console reads the mail, chases the leads, counts the stock and writes the letters. The owner clicks only to send and to pay.
An end to end water delivery business, run from the truck.
One truck, 150 doors a week. The app asks every customer, builds the run, sends the invoice and takes the payment. The owner drives.
The money
28.5 hours a week. That is $1,030.
We mapped a 90 person fabrication shop. 28.5 hours every week went into work nobody sells. Re-typing a shipping slip into an invoice. Re-typing a quote into a job. Rebuilding the whiteboard schedule (the payback chart on pragmabuild.com/how-it-works).
Here is what one of those hours costs in this county.
- $36.13an hour, median. A production supervisor in the Spokane-Spokane Valley metro area. US dollars.
- $1,030a week. 28.5 hours times $36.13.
- $53,560a year. $1,030 a week times 52.
Average manufacturing earnings in Spokane County were $78,600 in 2025 (Eastern Washington University, 6 Sep 2026). That is what you are paying for the typing.
That shop had 90 people. Yours is a different size, so the number is your own. The walkthrough measures it and does not guess it.
Your town
Yes, this is your town, and we know what year it has been
Spokane is the fifth largest aerospace cluster in the United States and the second largest in Washington: 120 plus manufacturers, suppliers and distributors, 8,000 people in airframe production, and 1.5 million square feet of production space (Advantage Spokane, read 2 Oct 2026).
We are not going to pretend the last few years were a growth story. Manufacturing employment across Washington fell by 3,500 jobs in 2025, and the statewide gain from 2020 to 2025 was zero, out of a sector with nearly 270,000 jobs. Spokane County’s manufacturing workforce dropped 1.4% last year, though output here climbed 4.3% from 2020 through 2024 (Patrick Jones, Eastern Washington University, in The Spokesman-Review, 6 Sep 2026, read 2 Oct 2026).
Flat employment and rising output is exactly one thing: the same people getting more done. That is the whole job we do.
The work
What we build
Flat employment and rising output means the same people getting more done. Every one of these is a piece of that.
The audit is an afternoon, not a week.
Inspection, non conformance, corrective action and certificates, tied to the part, the job and the operator, from the moment the work happened.
What it takes to build it, and what that costs today.
One structure per part, versioned, so the quote is built on current cost rather than the number somebody typed two years ago.
Costing while there is still time to act.
Job status, labour and material capture, stage sign off, and actual sitting beside quoted on an open job.
The promise date sits on the job it is holding.
Requisition to purchase order to receipt in one line, so an airframe part nobody can find is visible before it stops a build.
You keep the system you already run. We build the parts it never covered.
Money toward it
Nobody is handing you this money
Nobody is going to hand you the money for this, and we will not pretend otherwise. We do not promise grants and we do not take a cut of one.
What your state does have is Impact Washington, the approved Manufacturing Extension Partnership affiliate here, part of the federal NIST MEP network for small and mid sized manufacturers (NIST centre list, read 2 Oct 2026; Impact Washington). One phone call, before you plan around your own budget.
So it comes out of your pocket, which is exactly why the map prices every single item and stacks them so the first one pays for the second.
What we hear
What usually stops people
“Employment is flat and we are still behind.”
Then the only place the work can come from is the hours nobody is selling. The map measures those first and prices them.
“Aerospace paperwork is the bottleneck.”
The check happens on a device at the station, tied to the part, the job and the operator, with photographs. It comes back in seconds.
“We tried a system and the floor would not use it.”
Then it was built around a template. Your process does not get bent to fit software.
“You are in Canada.”
Same time zone, same working day. Most jobs run remote on a screen share and a phone camera in your operator’s hand. When the job needs boots on the floor, we come.
Next step
Book a walkthrough.
Free. Thirty minutes. A written map of your operation, every process priced, in payback order. Yours either way, whether the next move is with us or not.
Straight answers
- You are in Canada. Does that matter?
- No. We are in Kelowna, British Columbia, on Pacific time, the same clock as your plant. Most work is remote and we come when the job needs it.
- We are an aerospace supplier. Does that fit?
- Yes. Certificates, traceability and sign off tied to the part and the operator are the normal case here.
- How big does my shop have to be?
- Ten people to five hundred. Plants, shops, yards, fleets and distribution.
- Who owns it?
- We keep the code. You keep your data and your freedom to leave. Export everything any time, no fee, and a thirty day exit with no penalty.